Off Campus Library Services

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Download the Off Campus Library Newsletter Oct 2013.

Useful Library Links
Library Services for Off Campus Students

The dedicated off campus web pages have information on all the services we offer you.

Videos, Tutorials & Guides

Library staff make videos, online tutorials, guides you can download as well as offering online library support.

Library Services for Staff at Partner Centres

If you're teaching on a University of Sunderland programme at a partner centre visit the Partner staff web pages.

Posts tagged "Help"



If you’re experiencing a problem logging into library e-resources, try deleting your browsers cache and try again.

Sounds too simple to be true, right?

You’d be surprised how often it works. This is because sometimes your browser will remember a previous unsuccessful attempt. If this doesn’t work make sure you get in touch with us so we can help you access the resources you need.

Click here for our contact details or click here to find out how to delete your cache (this link takes you to Java web page as they provide good instructions).

We know that for many of our distance learners it is a very busy time. Many of you are busy working on assignments or revising for exams.

Don’t forget, library staff are here to support you during this time, if you have any questions about finding information sources you can always get in touch with us

You may also find the library’s skills for learning support useful - there are guides, videos and more that you can use in your own time.

On the Skills for Learning pages you will find help on many topics including:

  • Essay planning
  • Critical/analytically writing v descriptive writing
  • Proofreading your work
  • Revising and taking exams

Visit the Skills for Learning pages whenever you need to.

Introduction to Library Services for Distance Learners

Tuesday 11th February, 2013 9am (UK time)
Click here to use the online time converter

This is a general, introductory session that is ideal for new Sunderland students on distance learning programmes wherever you are in the world.

Why join a webinar?

    Help accessing full text articles and e-books for your assignments
    Live demonstrations of resources
    Opportunities to ask your questions

Sign up for this webinar here.

Joining a webinar is easy, all you need is access to a computer with java installed and the internet. When you sign up for a webinar, we will email you with joining instructions. If you have any questions about webinars (or anything else) contact us:

If you’ve got a library/resources question, ask us and we’ll do our best to help you.

Distance Learners can contact us in a number of ways:

Dedicated email support: Messages:
Send us a Tweet:
Live Chat: via library web pages
Send us an Ask on this blog

Remember, if you contact us publicly (for example on Twitter) do not include passwords or personal data in your message.

The Library Guide for members of partner staff who teach University of Sunderland programmes has been updated.

The Guide for partner staff will tell you how to obtain access to library e-resources, how to search for and access joyrnals and ebooks and further

Download the guide as a pdf.

We want our library videos to be as accessible as possible and we have received feedback recently that some students  have experienced difficulty viewing our library videos because they cannot access YouTube.

We listened to your feedback and have added our library videos to the University of Sunderland streaming service. Now when you access a video via the library web page, you will no longer be taken to YouTube, for example: Find and use ebooks: Dawsonera (video)

Let us know if this has made the videos & screencasts more accessible to you.

All videos are still on Youtube too, for those of you who do use it and you can view our channel at

A few weeks ago Lynne Robinson our Computing and Engineering Librarian organised training on our IEEE Xplore database. We recorded it so that all staff and students on and off campus could benefit.


Watch online and find out about the great features of IEEE EXplore:

You will either need Real Player or VLC Media Player to play this video.

Click on the thumbnail below to download a pdf of this poster that you can display in your college to promote this service to students on Sunderland programmes. Please feel free to upload to your VLE too.

This poster will also soon be made available on the Library Web Pages for Partner Centre Staff

Contact Leanne Young (Distance Services Librarian) for more information at

Book a one-to-one online chat with librarian for help using the library online at our library website